A Cognitive Behaviour Therapy practice
“These sessions really helped me get back on track. I now know how to cope with thoughts and manage them which has really helped me in my everyday life”
“Serena provided great tools to help me understand and cope with my anxiety. She was instrumental in learning where that anxiety came from and techniques to cope with it"
"I had complete confidence in my therapist's knowledge and abilities and feel that I got the help, I was looking for"
"I would like to thank Serena for all the help, advice and support she gave me. I found our sessions very useful and I now feel better able to take control of my emotions."
"I found the process very helpful and Serena was very patient and helped me to understand how to deal with my worries."
"Thank you very much for all the advice and tools you have given me to handle my stress and anxieties, it has and will make the world of difference."
"Serena was patient listening to my fears and gave me my confidence back. I highly recommend her"
"Serena is very warm and instantly made me feel at ease in a situation that I was not very comfortable with at first."
"Helped me to understand my OCD and I learnt valuable techniques to manage it"
"Found it very helpful talking to Serena about my issues and seeking guidance on how to resolve them. It was very useful going over my worries and challenging them and her helping me see things in a different perspective."
"I am very grateful for the help I got. I gained realisation that I have the capacity to change. I have learnt useful strategies for anger management. Serena is caring, encouraging and non-judgemental".
"Therapy helped me in understanding what OCD is and how to cope with my intrusive thoughts. Serena is very good at explaining things".
"A very gentle person who supported me in this difficult time with empathy and professionalism"
"Great techniques for my OCD and has made a huge impact to my everyday life. Thank you!"
"Serena has been incredible and has helped me cope with everyday stresses that have been overwhelming my live forever. I feel I have all the right tools to be content with myself and be strong to face hard situations and people in a calm manner. I am incredibly grateful for that as I have struggled with this since a child"
"I feel that therapy has helped me understand my difficulties. I am very appreciative of the techniques and awareness you provided to me. It helped immensely"
"The therapist, Serena Nathaniel-James was very professional, yet kind and respectful. Thank you"
"The lovely calming atmosphere here and Serena's character has really helped me. I had complete confidence in her skills and knowledge. I always looked forward to our therapeutic sessions and I highly recommend her. Thank you"
"I did not expect to progress this much in only a month, but I have learned so much more about myself and how to handle some of the situations I find frustrating and stressful. I will now do my best to keep on working on things I learnt and will definitely be in contact if I need further support. Thank you Serena"
" I really appreciated the results-driven approach you took. I'm not necessarily interested in what caused the problems so much as how they could be addressed and your approach fitted the bill exactly. Since our last session, I've encountered some situations that would have been very stressful for me in the past, but so far, it seems that the techniques you showed me have helped me deal with them...in fact, in many cases, I'm not even consciously aware that I'm dealing with them- I'm just taking them in my stride. That's a good result in my opinion."
"I had complete confidence in Serena's knowledge, techniques and skills and highly recommend her".
"Really enjoyed the sessions. I have learnt some incredibly useful techniques and have become aware of what was holding me back".
"I found sessions very useful and the extra handouts/materials very beneficial"
"Serena was able to start working with me quickly at a time when I needed help urgently. Working with Serena helped me to view things from a different perspective and challenge my existing thinking patterns. That enabled me to make changes I needed to make to feel more myself again"
"Serena was very easy to talk to and not at one moment did I feel uncomfortable, she always put me at ease after my sessions especially when the anxiety and stress were getting on top of me. At every appointment she was very professional and I would highly recommend Serena as a therapist. I especially found her techniques worked very well and I felt that they suited me perfectly. She found a great balance. Thank you so much for helping me I appreciate every second of it. The techniques have certainly come in useful when the stress and anxiety flares up (which amazingly is not that often anymore)"
"Treatment was very effective and I have seen rapid improvement in everyday life even after just a couple of sessions. Thank you for keeping me focused on changing my cognitive process and also being patient. I appreciate your sympathy, directness and insight"
"Extremely helpful and very approachable. The sessions have helped me learn more about myself and develop techniques that would help me stress less and enjoy life more. Sessions were very varied and interesting. I recommend you highly"
"You have been an excellent coach and source of guidance, with helping me make some big changes in my life. I feel confident that I can continue to make changes because of the help from these sessions. I had complete confidence in your skills, knowledge and techniques"
"Very calm and thoughtful. Gives consideration to the right techniques for each situation and provides helpful worksheets where applicable. Would highly recommend"
"Sessions were very helpful. I was at ease to share my feelings even the most personal ones"
" There were quite a few areas that I wanted to focus on and I felt we covered them in a good amount of detail with enough challenges for me and homework between sessions"
"I learnt helpful techniques to manage my anxiety and worries. Good techniques to use when feeling overwhelmed".
"It was amazing to see such quick and dramatic results after only a few sessions. Treatment has made a lasting difference on my abilities to deal with worries about work. I recommend you highly".
"The best thing you taught me was pacing to manage my pain. Also not to worry about other people when I am walking slowly. I did not want to use a waking stick as I worried about what others think of me. I am now ok to use it".
"I have overcome my phobia of flying in 3 sessions! The techniques I learnt were very helpful. Excellent work"
" I have benefitted entirely from treatment for my OCD."
"Very convenient venue location and calm, professional atmosphere. Serena was a pleasure to speak with each week and listened patiently to my concerns and situations which caused anxiety. I leant techniques techniques which are now my tools to draw upon when problematic situations occur. I have left treatment feeling more in control."
"This treatment has been effective in helping me identify the root cause of my anxiety, which I was struggling to pin down or just not aware of. And the techniques have helped me reduce anxiety, to tolerate levels and helped me structure a way forward. CBT has made a real difference."
"I got so much out of our sessions. It has really helped to learn techniques to deal with negative thoughts, anxiety and worry. I thought Serena was very to the point which I wasn't used to having had talking therapies before. But I found this directness very positive which meant I got a lot out of sessions in a short space of time. Thank you for inspiring me to put in so much-you advised. I would get the most out of it by doing so and I did. I feel very equipped to go out into the world with this toolbox. Thank you!"
" I feel 100% better after learning anger management techniques. Learning how to use assertive communication has made me calm and in control"
" I found Serena to be calm, open with a welcoming and engaging attitude. Therapy has helped me learn to deal with stress and achieve a good work life balance"
"CBT sessions made it easier to understand my OCD and help manage it. The techniques were easy to follow and use."
"The treatment I have received has improved my levels of anxiety enormously over the past few months. I appreciated the practical approaches that were tailored to my specific needs and the comfortable and relaxed atmosphere at each session. I feel like I can effectively use these techniques in the future and feel more confident in maintaining my mental health going forward."
"Serena is a very professional therapist. She has addressed all the issues I had been facing and has given me good guidance on how to tackle the problems. I am very grateful for her support."
"When I joined, it was after a long period of phases of anxiety, low points and points of self-doubt and worry. I knew I could get into ruts and they would work themselves out. They kept on coming back and I was fed up and felt they were limiting me. Learning CBT techniques helped me to realise that there are names to my thoughts. They are forms of negative thinking and that I don't have to believe them, not every worst case scenario will come true. The best part of CBT is that it helps you solve things independently and you can entirely catch your thoughts and realise they are not true. Thanks to Serena, I can now continue to implement the techniques I have learnt."
" Really useful sessions- Serena very responsive to concerns and allowed me to really talk before recommending techniques. Techniques were useful, some were overly effective. Overall Serena has been very easy to talk to and really listened to what I have had to say. I have never felt judged and have only felt like she wanted to help in the most effective and appropriate way."
" I came into these sessions without much expectations given what I had tried in the past but I now am able to face my fears and change bad habits that had hung over me for many years"
"These sessions have been a great help to me. I was drowning in problems and feeling quite depressed. I have learnt techniques for identifying my main issues of concerns and my responses to them. I have faced up to the challenges and feel able to take difficult decisions to address them."
"CBT has been a positive experience. The process of breaking down my problem into smaller bite size pieces made it easier to confront and manage. Cost vs benefit exercise is really effective and useful when you need to look at both sides-particularly the positive side!. CBT has given me the tools to reassess my situation and all the complexities that go to make up my unique set of circumstances and these have given me back my confidence in my abilities and my own sense of self-worth in who I am and my personality."
"Every session has felt relaxing yet productive. I never felt any judgement. Sessions were structured, flexible and accommodating with session times"
" Really calm, useful and helpful sessions to understand techniques to deal with anxiety and look at situations from a different perspective. Serena has a really lovely manner - meaning that you are happy to open up."
"I have really benefited from utilising the CBT exercises that Serena taught me during our sessions. Practising them daily helps me to recognise negative thought patterns and emotions and to control how I respond to outside events. They help me to use rationale to avoid emotionally reacting, which is something I have always struggled with. The repetition can be challenging but over time I’ve noticed a shift in my self-talk. I’m now capable of “stopping and checking” myself, sometimes multiple times a day, to bring myself back to a more even-keeled mindset. I’ll continue to work on this after my sessions. I started therapy feeling as if I had no coping mechanisms or means for controlling my emotions, which made me feel fearful of unpredictable and unexpected life events. I now am beginning to feel a lot more confident in my ability to cope and to help myself to handle life’s ups and downs."
" Very useful sessions with Serena. Helped me work through lots of issues, reduce my anxiety and learn how to deal with it. Helped and improve my overall happiness. I would definitely recommend therapy with here."
"Serena helped me work through my worry and anxiety, always with a focus of empathising with my challenges, whilst encouraging me through practical advice and techniques. She has given me lifelong skills to help me manage the impact on my wellbeing and happiness. Thank you!"
"I had been debating therapy for around 2 years because of the relationship changes in my life. In the first session with Serena we clearly defined what I wanted to achieve - the focus was on my anger and problems with assertiveness. Serena heard some of the real life examples I shared with the two issues and gave me exercises to practice. Over the course of the first session I will admit I was uncomfortable. I had never been in a situation like that before where I was being challenged on my emotions, feelings and actions. The exercise of separating out the events was very useful in helping me understand what it was that was really the issue. After leaving the first session I wasn’t sure if I liked it or not. Over the course of the week I went over my feelings and practised some of the things I was taught. My relationship with my partner is the thing that I have had the most change in. Serena gave me the tools which helped me understand and confront anxiety in situations and not lose my temper. Prior to her sessions I would only hear criticisms, when actually I was not listening and I would often catastrophise a situation. In a work context I realised I was putting on unnecessary pressures on myself - which I have since stopped. I am happier and more productive in my job. Overall I feel a lot more in control of my life since working with Serena. I will continue to practice the exercises as it has changed my entire outlook ."
"I had reached a point with a compulsive behaviour of mine that I’d endured for some time where I felt powerless, that nothing would ever change, and no-one could possibly help. Serena helped me, using CBT techniques, to help myself. After finishing a course of CBT I am now very happy to say that I have experienced a 100% improvement in what I went to see Serena for in the first place. Not every day is perfect but with the tools Serena has given me and coached me into using for myself I am confident that whatever happens, it’s not the end of the world and I will be able to deal with it. I can’t recommend Serena highly enough, she is very experienced with CBT techniques, she made them really easy for me to understand and use practically in the moment."
''Serena was always extremely patient and would always make me feel welcome in a quiet and safe environment. Serena was also sensitive enough to let me decide which techniques would work better for myself. I highly recommend her."
"I found the CBT sessions with Serena really useful for both understanding what my problems are and then how to solve them. I learnt a lot of practical ways of managing anxiety and I feel more confident that I can help myself to reduce my anxiety now. I appreciated the non-judgemental and sensitive approach that Serena has as it can be quite difficult to talk about problems of anxiety. I am glad I did CBT with Serena!"
" When I first started thinking about having CBT I wasn't at all sure exactly what CBT was and I wasn't sure what I could get out of CBT. Serena was able to help me to think more of myself and to try to stop self-doubting. I have started to change my way of how I think about the past and the future as I cannot go back I time to change any of this. But what I can do , is to stop living with regret about the past and can't spend my life ahead thinking about what if this or what if that. Serena used a series of questionnaires and has been thee to listen. Throughout Serena has been totally professional and very helpful and understanding of my situation and background."
" Treatment was incredibly helpful. When I first came in, I was so anxious that I was struggling to get through daily activities. Serena has helped me learn coping mechanisms to help me get through everyday activities and I have actually been able to start to enjoy myself again. Serena is very kind and compassionate and was very easy to open up to. She helped me to better understand myself, my emotions and my anxiety so I can get my life back on track."
"I found the sessions incredibly helpful, especially the focus on techniques and actions. This is my first experience of CBT and I was a bit apprehensive about it but Serena explained everything and I always felt very comfortable. It felt very collaborative and the techniques we worked on together have already made a big difference day-to-day".
"Serena has helped me a great deal through a difficult period in my life. She has equipped me with the skills and tools to cope with my depression and anxiety and challenge my day to day negative thoughts. Over time, I have gained confidence within myself and have been given hope that I am now able to conquer the low opinion I have of myself with a more positive outlook. I know that I will alway deal with the mental health issues I have encountered all my life up until this point, but I feel more equipped to deal with them going forward. I would highly recommend Serena's services."
" Thank you Serena for your help, for all the sessions. Being rational and challenging your thoughts is very important. I believe the cognitive thinking of situations helped me to realise that I still have patience in me. I can see a change in my behaviour and approach to life."
"I was presented to Serena suffering from severe anxiety and depression. Despite being in the worst possible place I can recall, Serena from the start provided excellent support- both inside and outside of the clinic. I found the sessions to be well-structured, timely and fulfilling. I terms of outside support, Serena was always prompt with sending follow-up emails and I found her to be accommodating of sessions interspersed by long breaks. The techniques presented have proven to be invaluable in my day-to-day life, as they certainly have controlled my symptoms and thus prevented any recurrences of the original prognosis. Writing this feedback form has helped me to further conclude I am in a much better place than when I first started. I will go as far as saying that upon reflection, I am as positive now as I was before my downturn in mental illness. Serena's light touch approach was an embodiment of the principles of CBT therapy as it provided the perfect equilibrium of techniques taught versus the importance of self-help. Being an independent learner, I also found this to be in-keeping with my preferred method of education. The aforementioned long breaks between sessions also helped to ensure I reflected on my progress whilst testing these techniques out. To summarise, I have found Serena to be amiable but also calm, welcoming and engaging. Should I need further assistance in the future, I will not hesitate to consider Serena first and foremost."
"The treatment helped me focus on the issues that were causing me concern and work through them. The treatment seemed to centre on questioning the validity of the concerns and establishing what needed actioning and what could be put to one side. The treatment provided a framework and methodology for working through some of the key issues. I felt the treatment validated the real concerns I had and the action I was looking to take, and helped me focus my activities on productive responses."
"Serena has provided me with useful tools and materials to help me combat my low self-esteem. I didn’t expect this to improve in a small number of sessions but it has done, so thank you!"
"Serena has been an incredibly patient, non judgemental therapist who has equipped me with tools to help manage my anxiety, confidence and self esteem going forwards. I always felt a sense of ease and relief after the sessions and I am most thankful to Serena for her help in the most trying times in my life. "
"It has helped me to deal with damaging thoughts in a rational way and stop overthinking situations. Serena has given me lots of tips and exercises on how to deal with negative behaviour. I’ve learnt that it’s as easy to like myself as to not liking me. I worry less about what others think of me. Thank you Serena for your help."
"I found the treatment very useful especially the techniques, coping statements etc. I also found it helpful to just have someone listen. Serena was an excellent listener and very good at reassuring me that what I was feeling was normal and that I could overcome it."
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